Terms & Conditions

1.Introduction

Welcome to AllsBD.com, also known as “we”, “us”, or “AllsBD”. We are an advanced online marketplace platform, and these are the terms and conditions that govern your access and usage of our services. By using the Platform, you signify your acceptance of these terms and conditions (including any linked information herein) and agree to comply with them (the “User Agreement”). This User Agreement becomes effective upon your use of the Platform, indicating your consent to these terms. If you do not agree to be bound by this User Agreement, please refrain from accessing or using the Platform.

The Platform is owned and operated by AllsBD, an e-commerce company. We continually strive to enhance our services, and therefore, reserve the right to modify, add, or remove portions of these terms and conditions at any time without prior notice. Any changes will be effective immediately upon being posted on the Platform, and it is your responsibility to regularly review these terms and conditions for updates. Your continued use of the Platform after any modifications constitutes your acceptance of the revised terms and conditions.

We appreciate your trust in our platform and are committed to providing you with a seamless and enriching experience. Should you have any questions or concerns regarding these terms and conditions, please don’t hesitate to contact us. Thank you for choosing AllsBD!

2.TERMS OF USAGE

A.Your Account Management

Account Creation and Personal Information:

To access specific services provided by the platform, you may be required to create an account or provide personal information during the account creation process. We reserve the right, at our sole discretion, to invalidate usernames and/or passwords without prior notice, and we shall not be liable for any resulting losses.

Account Security and Confidentiality:

You are responsible for maintaining the confidentiality of your user identification, password, and account details, as well as any related private information. You agree to accept this responsibility and take all necessary steps to ensure the security of your account and prevent any unauthorized use. If you suspect or become aware of any unauthorized access or misuse of your account, you must immediately notify us.Our Privacy Policy

Authorization and Indemnification:

You acknowledge and agree that any use of the platform, its services, or access to private information, data, or communications through your account and password will be deemed as either performed by you or authorized by you. You further agree to be bound by and fully indemnify us against any losses arising from the use of or access to the platform through your account.1

Account Updates and Information Accuracy:

You must ensure that the details provided to us are accurate and complete at all times. You are responsible for updating your account information in real-time by accessing your account online. If there are any details that cannot be updated through the platform, you must inform our customer service channels to assist you with the necessary changes. We reserve the right to refuse access, terminate accounts, or edit content without prior notice.

Account Invalidation and Data Updates:

We may, at our sole discretion, request that you update your personal data or invalidate your account or related details without providing a reason or prior notice. In such cases, we shall not be liable for any resulting losses. You agree to periodically change your password and maintain the security of your account. You are also responsible for the confidentiality of your account and liable for any disclosure or unauthorized use of your username and/or password.

B.Confidentiality

Your privacy is of utmost importance to us. We highly value the personal information and data that you provide to us or that is collected during your use of the Site. We want to assure you that all the information you share with us will be treated with the highest level of confidentiality and in strict accordance with our Privacy Agreement and relevant laws and regulations. Should you have any concerns about the transfer or usage of your information as outlined in the Privacy Agreement, we kindly request that you refrain from using the Site

C.CHANNEL FOR INTERACTION

You acknowledge and understand that our platform serves as an online marketplace, allowing you to conveniently purchase products displayed with their respective prices from any location, using your preferred method of payment. It is important to note that we solely act as a facilitator and do not participate or control any transactions that take place on our platform or through a separate payment gateway provided by an independent service provider. Therefore, the sale of products on our platform constitutes a strictly bilateral agreement between you and the individual Vendors, while the payment processing involves a separate bilateral agreement between you and the designated service provider listed on our platform. In the case of prepayments made using electronic cards, the contract extends to include your card issuer bank. We emphasize that our role is to connect buyers and Vendors and ensure a seamless experience, while the actual purchase and payment processes are governed by the respective parties involved.

D.SUSTAINED ACCESSIBILITY OF THE PLATFORM

We strive to maintain a high level of accessibility for the Site, aiming for uninterrupted and seamless user experience. However, given the dynamic nature of the Internet and the Site itself, we cannot provide an absolute guarantee in this regard. Moreover, there may be occasional instances where access to the Site needs to be temporarily suspended or restricted. Such situations may arise to facilitate necessary repairs, perform maintenance tasks, or implement new features or services. Rest assured, we will make every effort to minimize the frequency and duration of such interruptions or limitations.

E.PERMIT AND CONDITIONS OF USAGE

By accessing this website, you acknowledge that you can enter into legally binding agreements and confirm that you are at least 18 years old, or you are accessing the site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable, and non-exclusive license to use this site, subject to the following terms and conditions:

Personal Use: You may use this site solely for personal shopping purposes. Commercial use or use on behalf of a third party is strictly prohibited unless explicitly permitted by us in advance. If you are registering as a business entity, you represent that you have the authority to bind that entity to this agreement and comply with all applicable laws.

Intellectual Property: The content on this site, including trademarks, copyrighted material, and proprietary information, is protected and may not be reproduced, duplicated, sold, or exploited for any commercial purpose without our express written consent. Framing techniques, meta tags, or unauthorized use of our name, trademark, logo, or proprietary graphics are strictly prohibited.

Restricted Activities: You agree not to engage in any restricted activities, including but not limited to:

Violating the Terms and Conditions or any other guidelines and policies related to the use of this site.
Impersonating any person or entity or falsely representing your affiliation with any person or entity.
Using the site for illegal purposes.
Attempting to gain unauthorized access to other computer systems or interfering with the site’s operation.
Interfering with another user’s utilization and enjoyment of the site.
Posting, promoting, or transmitting prohibited materials.
Uploading software or material containing viruses or harmful components.
Using the site in violation of acceptable use policies, applicable Internet standards, or laws.

Accuracy of Information: The information provided on this site, including product representations, pricing, and availability, is the responsibility of the vendors. We do not guarantee the accuracy of such information and disclaim any liability for inaccuracies. Opinions expressed by individuals posting content on this site do not necessarily reflect our opinions.

Termination: Any breach of these terms and conditions will result in the immediate revocation of the license granted to you without prior notice. We reserve the right to terminate your account, services, reviews, orders, or any existing incomplete transactions in case of non-compliance.

Please read these terms carefully and ensure compliance. Your use of this site signifies your acceptance of these terms and conditions.

F.YOUR BEHAVIOR

By using this website, you agree to the following terms and conduct:

You shall not engage in any activity that may interrupt, damage, or impair the website or its access in any way.
You shall not harm or potentially harm the website, its employees, officers, representatives, stakeholders, or any associated parties.
You are solely responsible for all electronic communications and content sent from your computer to us, and you must use the website for lawful purposes only.
You are strictly prohibited from using the website for fraudulent purposes or engaging in any criminal or unlawful activity.
You shall not send, use, or reuse any material that does not belong to you, or that is illegal, offensive, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, menacing, ethnically objectionable, disparaging, or in breach of copyright, trademark, confidentiality, privacy, or any other proprietary information or right. The content should not be injurious to third parties or relate to or promote money laundering or gambling. It should not be harmful to minors, impersonate another person, threaten the unity, integrity, security, or sovereignty of any nation, or be objectionable or otherwise unlawful.
You shall not upload or distribute software viruses, engage in political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam.
You shall not use the website for illegal purposes or to cause annoyance, inconvenience, or needless anxiety.
You shall not use the website for any other purposes that are not intended by us.

By adhering to these terms, you can ensure a safe and respectful environment for all users of the website.

G.YOUR PROPOSAL

Any content or information that you submit to the Site and/or provide to us, including but not limited to questions, reviews, comments, and suggestions (collectively referred to as “Submissions”), will become our exclusive property and will not be returned to you. By posting comments or reviews on the Site, you also grant us the right to use your submitted name in connection with such content. It is important that you provide accurate information and not impersonate others or mislead us or third parties regarding the origin of any Submissions. While we have the discretion to remove or modify any Submissions without prior notice, we are not obligated to do so and shall exercise our rights in accordance with applicable laws and regulations.

CONTENT DISPUTES

We strive to maintain a safe and responsible online platform, hosting a vast range of products and user-generated content. Given the sheer volume and diversity of our offerings, it is impossible for us to manually review each item or comment displayed. Therefore, we adopt a proactive approach by relying on user claims, reviews, and subsequent takedowns.

If you come across any content on our site that you believe is illegal, offensive, deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, menacing, ethnically objectionable, disparaging, related to money laundering or gambling, harmful to minors, impersonating another person, posing a threat to the unity, integrity, security, or sovereignty of Bangladesh or friendly relations with foreign states, or objectionable and unlawful in any manner whatsoever, including containing software viruses, we urge you to report it promptly.

To report objectionable content, kindly email us at [email protected], providing comprehensive information such as your name, address, contact details, and all relevant details regarding the objectionable content, including the party involved, instances of objection, and supporting evidence. Please ensure that all necessary details are included, as incomplete information may render your claim invalid for legal purposes.

We are committed to promptly investigating and taking appropriate action against valid claims, striving to remove objectionable content within a reasonable timeframe. Your cooperation is crucial in maintaining the integrity and safety of our platform. Thank you for your understanding and support.

H.CONTENT DISPUTES

I.ALLEGATIONS REGARDING COPYRIGHT VIOLATIONS

We value and uphold the importance of intellectual property rights. If you believe that your intellectual property has been infringed upon, please contact us at [email protected]. We are committed to promptly addressing your concerns and will make reasonable efforts to resolve the issue. To ensure a valid claim, please provide your name, address, contact information, and comprehensive details of the infringement, including the infringing party’s name, instances of infringement, and supporting evidence.

Please be aware that incomplete information may invalidate your claim, and providing false or misleading information may lead to legal consequences.

While we respect manufacturers’ rights to exclusive distribution or resale agreements, disputes arising from such agreements are separate matters to be resolved between the manufacturer, distributor, and/or reseller. We are unable to assist in enforcing these agreements or provide legal advice. For any questions or concerns about your rights, we recommend consulting a legal specialist.

J.BRAND NAMES AND INTELLECTUAL PROPERTY

AllsBD.com is an online marketplace that offers a wide range of products and services to customers in Bangladesh. The company’s distinctive logo, represents its brand identity and is protected as a registered trademark. In addition to its fashion and basic product offerings, AllsBD takes pride in maintaining a reputable image and discourages the unauthorized use of its trademarks or trade dress, which includes graphics, logos, page headers, button icons, scripts, and service names. Furthermore, all intellectual property rights associated with the website, including its design, text, graphics, software, multimedia content, and underlying source code, belong exclusively to AllsBD. The company’s comprehensive content is safeguarded by copyright laws and international conventions, ensuring its protection and preservation

K.Clarification:

Please read this disclaimer carefully before accessing or using our services. By accessing or using our services, you acknowledge and agree to the following terms:

Use at Your Own Risk: You understand and accept that you are accessing our services and engaging in transactions at your own risk. You are solely responsible for using your best judgment and discretion before entering into any transactions through our platform. We shall not be liable or responsible for any actions, inactions, or breaches of conditions, representations, or warranties by Vendors, manufacturers, or any other parties involved in the transactions. We expressly disclaim any and all responsibility and liability in that regard. We do not mediate or resolve disputes or disagreements between users and Vendors or manufacturers.

No Warranties or Representations: We make no warranties or representations, whether express or implied, regarding the quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products, services, or content (including product or pricing information and/or specifications) provided on our platform. While we strive to maintain accuracy, the platform, its content, information, software, products, services, and related graphics are provided on an “as is” basis, without any warranties of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on our platform. We do not assume any ownership or obligations in respect to any transactions conducted through our platform.

Third-Party Service Providers: We shall not be liable or responsible for any actions, inactions, or services provided by any third-party service providers listed on our platform, including but not limited to payment providers, installment offerings, warranty services, and others. Any engagement or interaction with these service providers is solely between you and the respective provider. We do not endorse or guarantee the services provided by these third parties.

Limitation of Liability: In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to the use of our services, including but not limited to transactions, products, services, or content provided on our platform. Our liability, if any, shall be limited to the maximum extent permitted by applicable law.

Severability: If any provision of this disclaimer is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Please note that this disclaimer governs your use of our services and any transactions conducted through our platform. It is important to review and understand these terms before using our services.

L. Compensation

You agree to indemnify and hold harmless AllsBD.com, including its subsidiaries, affiliates, and their respective officers, directors, agents, and employees, from any claims, demands, actions, including reasonable attorney’s fees, made by any third party or penalties imposed, arising from your breach of these Terms and Conditions or any referenced documents, or your violation of any laws, rules, regulations, or the rights of a third party.

By accepting this indemnity clause, you expressly release AllsBD.com, its affiliates, and any of its officers and representatives from any costs, damages, liabilities, or other consequences resulting from the actions or inactions of sellers or other service providers. You specifically waive any claims or demands that you may have under any statutes, contracts, or otherwise related to such matters.

M.THIRD PARTY BUSINESSES

The Site may feature stores, services, and product lines operated by parties other than AllsBD and its affiliates. These third-party businesses, including individuals and companies, may sell products through our Marketplace. Additionally, we may provide links to affiliated company websites and other businesses. However, it’s important to note that we do not examine, evaluate, warrant, or endorse the offerings or content provided by these businesses or individuals. We do not bear any responsibility or liability for the actions, products, or content of any third parties, including others not mentioned here.

During your transactions, you may come across involvement from a third party. In such cases, we may share customer information related to those transactions with the respective third party. It is vital for you to carefully review the privacy statements and terms and conditions of these third parties.

We strive to provide a safe and reliable platform, but we cannot guarantee the actions, products, or content of any third-party businesses. Therefore, it is essential for you to exercise caution and diligence when engaging with them. If you have any concerns or questions, please contact us, and we will be happy to assist you.

N.INTERACTING WITH US

When you interact with our website, whether by visiting the site or sending us emails, you are engaging in electronic communication with us. To facilitate our services, we may contact you via email, SMS, phone calls, or by posting notices on our website. We reserve the right to choose the mode of communication that best suits our needs. By using our website and placing an order, you provide us with a valid phone number and consent to receive various types of communications from us, including transactional, promotional, and commercial messages. We expect you to treat all forms of communication with equal importance as they pertain to your use of the website and the orders you place.

O.Defeats

We hereby absolve ourselves of any liability for any potential damages incurred by users, be it in their personal or business endeavors. This includes, but is not limited to, loss of profits, revenue, contractual agreements, anticipated savings, data, goodwill, or any other form of indirect or consequential loss that could not have been reasonably foreseen by both parties at the time of initiating usage of the Site.

P.Revisions to Terms or Modifications of Service and Associated Commitment:

We retain the right to modify the Site, its policies, these terms and conditions, and any other publicly displayed terms or service commitments at our discretion. Your usage of the Site will be governed by the policies and terms and conditions that are in effect at the time of your usage, except when changes are mandated by law or government authority (in such cases, they will apply to previously placed orders). If any of these conditions are considered invalid, void, or unenforceable, the remaining conditions will still be valid and enforceable.

Q.UNFORESEEABLE CIRCUMSTANCES

We shall not be deemed liable for any delay or inability to fulfill our obligations as outlined in these terms and conditions, should such delay or failure occur due to circumstances beyond our reasonable control. This provision in no way diminishes or infringes upon your statutory rights.

R.Exemption

You understand and acknowledge that we are a privately-owned commercial entity and retain the authority to conduct our business operations in a manner that aligns with our objectives. Furthermore, you recognize that in the event of a violation of the terms and conditions outlined on our website, our decision to not take immediate action does not waive our right to exercise our rights and seek remedies in any future instances where you breach these conditions.

S. Termination Policy:

We reserve the right to terminate the Terms and Conditions and revoke your rights without prior notice. Upon termination, you must immediately cease all access and use of the Site. We will revoke any passwords or account identifications issued to you and deny your future access to the Site. Termination does not affect any prior rights and obligations between the parties. The Site is not liable for any consequences resulting from suspension or termination. If you are dissatisfied with the Site, your only remedy is to discontinue its use.

T.APPLICABLE LAW AND LEGAL JURISDICTION

Any legal disputes arising within the borders of The People’s Republic of Bangladesh in relation to this Agreement shall be exclusively governed and resolved under the laws of Bangladesh, with the courts, tribunals, and quasi-judicial bodies situated in Dhaka holding jurisdiction over such matters.

U.OUR APPLICATION

Our software is a collection of programs and related documentation provided by us for your use in connection with our website. It is designed to enable you to access and enjoy our services in accordance with our Terms and Conditions. You are not allowed to incorporate the software into your own programs, transfer it to another service, or sell, rent, distribute, or sublicense it. Any illegal use of the software is strictly prohibited. We reserve the right to cease providing you service and terminate your software usage at any time. Failure to comply with our terms will result in automatic termination of your software rights. Additional third-party terms may apply to specific software and take precedence in case of conflicts. The software is our property and is protected by copyright laws. When using the site, you may also be subject to separate policies and fees imposed by third-party services. It is strictly prohibited to copy, modify, reverse engineer, or tamper with our software. We may provide automatic or manual updates to ensure software functionality without prior notice.

3.TERMS OF PURCHASE (BETWEEN VENDORS AND CLIENTS)

Kindly review the following conditions thoroughly before proceeding to place an order for any products from the Sellers (“We” or “Our” or “Us”, as applicable) on the Site. These conditions are a representation of your consent and acceptance to abide by them.

a.TERMS AND POLICIES REGARDING PRODUCT OR SERVICE ACQUISITIONS

This section outlines the terms and conditions that govern the sale of products or services through our website.”

In this section, you will find comprehensive information regarding the conditions that apply when purchasing products or services from our online platform. These terms and conditions encompass various aspects of the sales process, ensuring a transparent and mutually beneficial transaction for both parties involved.

By familiarizing yourself with this section, you will gain a clear understanding of the rules, rights, and obligations associated with purchasing our products or services. It covers essential topics such as pricing, payment methods, delivery and shipping, returns and exchanges, warranties, and any additional terms specific to the nature of the product or service being offered.

We recommend carefully reviewing this section before making any purchases to ensure a smooth and satisfactory shopping experience. If you have any questions or concerns regarding these conditions, our dedicated customer support team is always available to assist you.

b.The Agreement

The agreement between you (the buyer) and the seller is formed when you place an order for a product or service on our website. Prior to the dispatch of your order, any confirmations or updates received are meant to validate the order details provided and do not confirm the acceptance of the order itself. The acceptance of your order is confirmed when the product is dispatched to you. In some cases, if your order is shipped in multiple packages, you may receive separate dispatch confirmations.

While we provide an approximate timeline for order processing at the time of purchase, we cannot guarantee absolute precision in every instance as we rely on third-party service providers. However, we assure you that we will make every reasonable effort to meet the indicated timeline.

All the terms related to the transaction, including but not limited to price, shipping costs, payment methods, payment terms, delivery date, warranty, and after-sales services, are solely determined and agreed upon between you and the seller. AllsBD does not have control over these commercial or contractual terms and does not participate in their negotiation or acceptance.

The seller reserves the right to cancel an order at their sole discretion before dispatch. In such cases, we will promptly notify you of the cancellation via email or SMS. Any prepayments made for a canceled order will be refunded to you within the specified time frames (see our returns and refund policy for details).

c.PRICING, AVAILABILITY AND PURCHASE PROCEDURE

Please note the following terms and conditions regarding pricing, availability, and order processing:

Pricing:

All prices are listed in Bangladeshi Taka (BDT) and include VAT.

Prices displayed on the site are set by the respective sellers.

The price shown on the product detail page at the time of placing an item in your cart may differ from the current price.

Placing an item in your cart does not guarantee the price shown at that time.

We do not offer price matching for items sold on our site or other websites.

We strive to provide accurate pricing information but errors may occur, in which case, we reserve the right to refuse or cancel any order.

In case of a pricing error, we may contact you for instructions or cancel your order and notify you accordingly.

Refunds will be processed based on the customer paid price after deducting any discounts and shipping fees. The refund amount is subject to our discretion.

2.Availability:

Availability information for products is provided on the respective product information pages.

Dispatch estimates are not guaranteed and should not be relied upon as such.

We will inform you via email or SMS if any products in your order are unavailable.

We reserve the right to refuse or cancel any order for any reason at any time.

Additional verifications or information may be required, such as phone number and address, before accepting an order.

Order Processing and Fraud Prevention:

We reserve the right to validate your payment details and verify the personal information provided before fulfilling the order.

Failure to provide necessary information may result in order cancellation.

We may cancel orders suspected of fraudulent use of payment instruments or other reasons without prior notice.

Refund vouchers can be redeemed on our website within the given timeline and have certain terms and conditions for usage.

Promotional vouchers are subject to specific conditions and may not be valid during sales or in conjunction with other promotions.

Reward vouchers may have eligibility criteria and limitations.

Customers engaging in fraudulent activities may not be eligible for vouchers or participation in campaigns.

Customers must comply with the terms and conditions of vouchers and refrain from unauthorized use.

Any misuse or illegal use of vouchers may result in rejection or cancellation of orders, and appropriate legal actions may be taken.

Promotional Items:

Certain promotional items may have specific limitations or restrictions on purchase quantities.

Security and Fraud:

You warrant that you are the authorized recipient of the voucher and will use it in good faith.

Unauthorized or unlawful redemption of vouchers may result in civil or criminal offenses.

We reserve the right to reject or cancel any voucher or order if we suspect unlawful or illegal use.

Further actions may be taken as deemed appropriate in such instances.

Please note that these terms and conditions are subject to change without notice. It is your responsibility to review the terms before placing an order.

d.FLIPPING AllsBD MERCHANDISE

Unauthorized reselling of AllsBD products for commercial purposes is strictly prohibited. Any individual found engaging in such activities may face legal consequences

e.Taxes

You are solely responsible for all fees, costs, and charges related to your purchase from the Site, and you agree to comply with all applicable tax laws and assume all tax liabilities

f.Guarantees and Assertions:

We make no representations or warranties regarding the specifics of products or services listed on the Site, including their quality, value, scalability, or any other aspect. These products or services are sold by third parties, and we do not endorse or support any particular sale or purchase.

We accept no liability for any errors or omissions, whether made by us or third parties, on the Site.

We are not responsible for any non-performance or breach of contract between you and the sellers on the Site. We cannot guarantee your actions or the actions of the sellers during transactions, and we are not obligated to mediate or resolve any disputes that may arise.

We do not gain title to, have rights over, or claim any products or services offered by a seller on the Site. Therefore, we have no obligations or liabilities in relation to contracts entered into between you and the seller(s). We are not responsible for unsatisfactory or delayed performance of services, or for damages or delays resulting from products that are out of stock, unavailable, or back-ordered.

Pricing and related information displayed on the Site may be incorrect due to technical issues, typographical errors, or other reasons. In such cases, the seller or the Site may cancel your order without prior notice or liability. Any prepayments made for such orders will be refunded according to our refund policy (see our returns and refund policy for details).

g. Others

Availability: All orders are subject to stock availability.

Delivery Time: Delivery may exceed the usual timeframe determined by AllsBD.

Delays: Delivery may be delayed due to unforeseen circumstances, such as political unrest, national holidays, or other events beyond our control.

Cancellation: AllsBD reserves the right to cancel any order before dispatch for various reasons, including product unavailability, pricing errors, expired items, defects, inaccuracies in descriptions, or any other valid reason.

Refunds: If an order is canceled, the payment will be refunded within 10 to 15 working days. However, exceptional cases may require a longer processing time. Any received cash back amount will be adjusted with the refund.

Our products and services are intended for personal use and not for commercial resale. By ordering from us, you authorize us to declare the purpose of your order to any relevant government authority. We reserve the right to cancel orders that exceed typical individual consumption limits. You have the option to cancel your order before it is shipped at no cost. Our products are sold in quantities suitable for average household needs. For more details, please refer to our Refund Policy (see our returns and refund policy for details).